Additional question

This topic has 10 replies, 3 voices, and was last updated 6 years, 3 months ago by Artem Temos.

Viewing 11 posts - 1 through 11 (of 11 total)

Author

Posts
August 14, 2018 at 9:06 am #72559

tompidigital
Participant

Hello, i was wondering if you have any common error in internet explorer right now? the website works well on FF and Chrome but when trying to use explorer it lags so much it’s almost impossible to use it.

I have disabled lazy loading but that didn’t do anything.

Best regards

August 14, 2018 at 9:13 am #72562

Artem Temos
Keymaster

Hi,

Do you mean that you see this problem on our demo or on your website only? What IE version do you use?

Regards

August 14, 2018 at 1:28 pm #72608

tompidigital
Participant

Hello,

No i see this problem on my website, your demo was down yesterday by the way. I don’t normally use IE but it’s version 11. I just want to ensure our website is compatible with all browsers.

Safari, FF, Chrome works very well , but IE lags so much the website can’t be used.

Regards

August 14, 2018 at 2:17 pm #72616

Artem Temos
Keymaster

If it doesn’t work on your website only, maybe there are some plugins or custom code that cause this. Could you please try to disable all external plugins and check again?

August 15, 2018 at 9:04 am #72733

tompidigital
Participant

Hello and thank you for reply!

I will try this and get back to you if i find what causes the issue.

Attachments:
You must be logged in to view attached files.

August 15, 2018 at 9:05 am #72735

tompidigital
Participant

Hello

August 15, 2018 at 11:29 am #72764

Elise Noromit
Member

Hello,

In order to put HTML block below products, please navigate to the Theme Settings > Shop and find the option “Category description position” http://prntscr.com/kiva21

Best Regards

August 21, 2018 at 8:23 am #73589

tompidigital
Participant

Hello Xtemos.

August 21, 2018 at 9:24 am #73598

Artem Temos
Keymaster

The problem is that Envato requires all WordPress themes authors to prefix all global things like CSS classes, PHP functions, global variables with theme name. That is why you have some many references there and it is not possible to remove them without expensive additional customizations.
As for any customizations, you can hire our partners for help https://codeable.io/partners/xtemos-studio/?ref=BwH0e

August 21, 2018 at 1:51 pm #73625

tompidigital
Participant

Hello!

August 21, 2018 at 1:59 pm #73628

Artem Temos
Keymaster

OK, feel free to create a new topic if you will have any extra questions.
Author

Posts