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Main navigation suddenly displaying vertically instead of horizontally

Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 29, 2026 at 11:57 am #727787

    plantbridgeafrica
    Participant

    Hello WoodMart Support,

    I made my theme purchase yesterday. My WoodMart main navigation is displaying vertically instead of horizontally.

    I did not intentionally change the menu or Header Builder settings. The navigation was originally horizontal like the WoodMart demo, but it suddenly changed to a vertical layout.

    I have checked the Header Builder and confirmed:

    * Main Menu element: Main menu
    * Menu Style: Default
    * Alignment: Left
    * Header Bottom: 3 columns
    * Main Menu: Middle column

    I also tried reinstalling the WoodMart theme, but the problem remains.

    The menu is still vertical when viewed in an Incognito/Private browser window.

    Please investigate why the Main Menu is being rendered vertically instead of horizontally.

    Website: plantbridgeafrica.com

    Thank you.

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    August 29, 2026 at 2:08 pm #727794

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thank you for contacting WoodMart Support. We’ll be happy to assist you with your request.

    Before we continue, we have one quick question for you:

    Where did you first hear about WoodMart?

    We really appreciate your help with this. It takes just one click, but your answer is extremely valuable to us and helps us understand how customers discover WoodMart:
    https://tally.so/r/rj8qWl

    Now, let’s get back to your request.

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    August 29, 2026 at 2:36 pm #727795

    plantbridgeafrica
    Participant

    shared

    August 29, 2026 at 3:00 pm #727796

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards

    August 29, 2026 at 3:23 pm #727797

    plantbridgeafrica
    Participant

    Okay, Aizaz, let me try the 3rd party plugins deactivations.

    August 29, 2026 at 3:43 pm #727798

    plantbridgeafrica
    Participant

    I have found the plugin causing the issue, it’s weDoc (A documentation plugin for WordPress)

    August 29, 2026 at 3:45 pm #727799

    plantbridgeafrica
    Participant

    I don’t know where the plugin came from; maybe it came with the WP installation. Now the error is gone. Hurray!!

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Viewing 7 posts - 1 through 7 (of 7 total)