Home Forums WoodMart support forum Main navigation suddenly displaying vertically instead of horizontally

Main navigation suddenly displaying vertically instead of horizontally

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #727787

    plantbridgeafrica
    Participant

    Hello WoodMart Support,

    I made my theme purchase yesterday. My WoodMart main navigation is displaying vertically instead of horizontally.

    I did not intentionally change the menu or Header Builder settings. The navigation was originally horizontal like the WoodMart demo, but it suddenly changed to a vertical layout.

    I have checked the Header Builder and confirmed:

    * Main Menu element: Main menu
    * Menu Style: Default
    * Alignment: Left
    * Header Bottom: 3 columns
    * Main Menu: Middle column

    I also tried reinstalling the WoodMart theme, but the problem remains.

    The menu is still vertical when viewed in an Incognito/Private browser window.

    Please investigate why the Main Menu is being rendered vertically instead of horizontally.

    Website: plantbridgeafrica.com

    Thank you.

    Attachments:
    You must be logged in to view attached files.
    #727794

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thank you for contacting WoodMart Support. We’ll be happy to assist you with your request.

    Before we continue, we have one quick question for you:

    Where did you first hear about WoodMart?

    We really appreciate your help with this. It takes just one click, but your answer is extremely valuable to us and helps us understand how customers discover WoodMart:
    https://tally.so/r/rj8qWl

    Now, let’s get back to your request.

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #727795

    plantbridgeafrica
    Participant

    shared

    #727796

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards

    #727797

    plantbridgeafrica
    Participant

    Okay, Aizaz, let me try the 3rd party plugins deactivations.

Viewing 5 posts - 1 through 5 (of 5 total)