Main navigation suddenly displaying vertically instead of horizontally

Hello WoodMart Support,

I made my theme purchase yesterday. My WoodMart main navigation is displaying vertically instead of horizontally.

I did not intentionally change the menu or Header Builder settings. The navigation was originally horizontal like the WoodMart demo, but it suddenly changed to a vertical layout.

I have checked the Header Builder and confirmed:

* Main Menu element: Main menu
* Menu Style: Default
* Alignment: Left
* Header Bottom: 3 columns
* Main Menu: Middle column

I also tried reinstalling the WoodMart theme, but the problem remains.

The menu is still vertical when viewed in an Incognito/Private browser window.

Please investigate why the Main Menu is being rendered vertically instead of horizontally.

Website: plantbridgeafrica.com

Thank you.

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Hello,

Thank you for contacting WoodMart Support. We’ll be happy to assist you with your request.

Before we continue, we have one quick question for you:

Where did you first hear about WoodMart?

We really appreciate your help with this. It takes just one click, but your answer is extremely valuable to us and helps us understand how customers discover WoodMart:
https://tally.so/r/rj8qWl

Now, let’s get back to your request.

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

shared

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

Best Regards

Okay, Aizaz, let me try the 3rd party plugins deactivations.

I have found the plugin causing the issue, it’s weDoc (A documentation plugin for WordPress)

I don’t know where the plugin came from; maybe it came with the WP installation. Now the error is gone. Hurray!!

Hello,

That’s great to hear! We’re glad you were able to identify the weDoc plugin as the cause and that the issue is now resolved.

Regarding where the plugin came from, it is not included with the WoodMart theme. It may have been pre-installed by your WordPress setup.

If you don’t need the plugin, you can safely keep it deactivated or remove it.

Best Regards

Thank you.

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme:
https://www.trustpilot.com/review/xtemos.com

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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