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Theme update bug

Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 16, 2026 at 5:09 am #729118

    chenerbei
    Participant

    Hi team,

    Could you help check cart page screenshot, we found it has bug of duplicate SKU text under title. We didn’t do any change on the cart layout, please help fix it and keep only one SKU information.

    Chen

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    September 16, 2026 at 10:55 am #729161

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked the issue and found that the second SKU is being added by a third-party plugin or WooCommerce extension currently active on your website.

    To confirm this, I disabled the Theme Settings → Shop → SKU → Disable the show SKU on cart page option. After disabling it, the SKU provided by the theme was removed, while the second SKU is still being displayed.

    This indicates that the remaining SKU is being generated by a third-party plugin or WooCommerce extension rather than the WoodMart theme.

    Please check the installed plugins/extensions to identify which one is adding the additional SKU.

    Best Regards,

    September 16, 2026 at 1:01 pm #729180

    chenerbei
    Participant

    Hi,

    Thanks for checking, I followed your guidance, found we installed a plugin name Code Snippets previously, and added snippet content on the SKU for cart page. see attached picture. We disabled that, and enble the theme setting ->Shop->SKU, show SKU on cart page, the issue still exist over there, item shows two SKU under title. Appreciate for your again checking.

    Thank you!

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    September 16, 2026 at 2:03 pm #729193

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    September 16, 2026 at 2:28 pm #729196

    chenerbei
    Participant

    Hi,

    Following your advice, I have deactivated all the plugins except WooCommerce, Woodmart Core, Elementor, the duplicated SKU still exsits, after I deactivated the elementor, it disappeared, but the page is not working. I provided you with staging site backend login. Please help double check. Thank you!

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    September 16, 2026 at 4:21 pm #729216

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please try to use the below custom CSS code:

    .woocommerce-cart li.variation-SKU {
    display: none;
}

    Best Regards.

    September 17, 2026 at 4:07 am #729287

    chenerbei
    Participant

    Appreciate for your checking, now it has only one SKU and work fine.

    Thank you!

    September 17, 2026 at 9:03 am #729301

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We have solved this bug in the latest theme update 8.6.1 version, please remove the given custom CSS code and update the theme to the latest version.

    Best Regards.

    September 17, 2026 at 9:28 am #729304

    chenerbei
    Participant

    Thanks for letting me know, I already deleted the css code and updated the theme to be latest version. Appreciate.

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