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Mobile view is wrong

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • August 16, 2018 at 3:14 pm #73016

    wrightoncompany
    Participant

    Hello,
    The mobile view for my website is completely wrong. It was fine when I last checked it a few weeks ago. It doesn’t show the logo, images in revolution slider, product categories, or correct link to the blog. If I scroll to the bottom of the page it says view full website and then I click that and the website displays properly…I’m not sure where the problem is or how to fix it. Please advise. Thanks!

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    August 16, 2018 at 4:11 pm #73024

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and contacting us.

    Please provide your site admin access and page URL with the problem.

    Best Regards

    August 16, 2018 at 8:02 pm #73039

    wrightoncompany
    Participant

    Attached in private content

    August 17, 2018 at 6:03 am #73046

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? We don’t need your Bluehost access.

    Thank you in advance

    August 17, 2018 at 3:46 pm #73110

    wrightoncompany
    Participant

    Hello,
    I activated all the non-related, non-required plug ins. Admin info below

    August 17, 2018 at 3:49 pm #73112

    Artem Temos
    Keymaster

    Hi,

    It seems to work correctly now

    Regards

    August 17, 2018 at 4:38 pm #73123

    wrightoncompany
    Participant

    Great! So it’s probably one of the other plugins. Thank you. 🙂

    August 17, 2018 at 4:50 pm #73127

    wrightoncompany
    Participant

    Looks like I found the culprit. I had the Jetpack Mobile Theme enabled. Once I disabled that, the mobile site is displaying correctly.

    August 17, 2018 at 6:40 pm #73135

    Elise Noromit
    Member

    We are glad you have solved the issue. You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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