Google map

This topic has 15 replies, 3 voices, and was last updated 6 years, 6 months ago by Artem Temos.

Viewing 16 posts - 1 through 16 (of 16 total)

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August 19, 2018 at 4:57 pm #73279

viqapparel
Participant

Hi. I want to add a new google map in the page, but can’t update. When i click “update” button will show error page.

August 19, 2018 at 6:04 pm #73286

Elise Noromit
Member

Hello,

Please provide the page URL where you have the problem as well as your site admin access.

Best Regards

August 20, 2018 at 12:51 am #73307

viqapparel
Participant

Sure.

August 20, 2018 at 6:04 am #73330

Artem Temos
Keymaster

Hi,

Please, update our theme to the latest version and also all included plugins via Appearance -> Install plugins. Then, disable all external plugins that are not related to our theme and provide us your FTP access so we can investigate the problem.

Regards

August 21, 2018 at 2:31 am #73516

viqapparel
Participant

i have disable other plugin. please help me check the problem asap.

Thanks ya

August 21, 2018 at 5:56 am #73523

Artem Temos
Keymaster

Hello,

There are 21 plugins enabled https://gyazo.com/b95ea0a672666afcfb0c1051c462cb02
Here is a list of plugins required for our theme:

WPBakery Page Builder
CMB2
Redux Framework
Woodmart Core
WooCommerce

Regards

August 21, 2018 at 7:17 am #73557

viqapparel
Participant

ok all already Deactivate. Please check

August 21, 2018 at 7:19 am #73558

Artem Temos
Keymaster

We just added google map to the page without any problems https://viqapparel.com/test/

August 21, 2018 at 7:24 am #73559

viqapparel
Participant

i can’t update in this side: https://viqapparel.com/wp-admin/post.php?vc_action=vc_inline&post_id=10787&post_type=page

August 21, 2018 at 7:26 am #73560

viqapparel
Participant

i want change “single image” also cant

August 21, 2018 at 7:29 am #73561

Artem Temos
Keymaster

It works on that page too https://gyazo.com/c19eb342389575cc68e15e2cef0cfa7e

August 21, 2018 at 7:40 am #73565

viqapparel
Participant

no is can’t update, even click ‘update’ button also can’t save and show to page.
you just try paste this <iframe src=”https://www.google.com/maps/embed?pb=!1m14!1m8!1m3!1d7967.916692425129!2d101.5946138!3d3.1057185!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x31cc4c18494a930d%3A0x75bc875d06699584!2sParadigm+Mall!5e0!3m2!1sen!2smy!4v1534836071944″ width=”600″ height=”450″ frameborder=”0″ style=”border:0″ allowfullscreen></iframe>
to ‘Map embed iframe’ and save it.

August 21, 2018 at 7:45 am #73567

viqapparel
Participant

I think is not google map problem, actually i can’t update everything, single image, text block, map.

August 21, 2018 at 7:59 am #73575

Artem Temos
Keymaster

OK, now we see the problem. When you click on “Update” button it sends a regular AJAX request but your server redirects it to 404 page https://gyazo.com/39dd769f43cd83339046a0e718386f75
It seems to be a problem in your server configuration if it doesn’t work even if all plugins disabled.

August 21, 2018 at 8:03 am #73577

viqapparel
Participant

ic. can i know what should i do now?

August 21, 2018 at 8:05 am #73579

Artem Temos
Keymaster

Try to contact your hosting provider and ask to resolve this problem.
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Google map

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