filter product counldn’t work

This topic has 5 replies, 3 voices, and was last updated 6 years, 3 months ago by Artem Temos.

Viewing 6 posts - 1 through 6 (of 6 total)

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August 22, 2018 at 1:40 pm #73829

[email protected]
Participant

The filter product feature couldn’t work after I changed the custom permalink to /index.php/%year%/%monthnum%/%day%/%postname%/.

and the link of filter page likes that http://47.106.135.167:8889/grocery-store-shop-china-wuhan-wh/product-category/candy/?min_price=45&max_price=100, and it shows 404 not found.

If you put /index.php/ in this link manually like that http://47.106.135.167:8889/index.php/grocery-store-shop-china-wuhan-wh/product-category/candy/?min_price=45&max_price=100, and it works.

I think the fiter link leaked /index.php/

August 22, 2018 at 1:42 pm #73831

Elise Noromit
Member

Hello,

Our theme does not influence permalinks. You will need to configure proper links in Settings > Permalinks.

Best Regards

August 23, 2018 at 5:24 am #73911

[email protected]
Participant

So is the filter product feature in your theme

August 23, 2018 at 6:27 am #73925

Artem Temos
Keymaster

Filters are based on WooCommerce functions. Could you please check how standard WooCommerce price filter work in this situation? Please, send us a screenshot.

August 23, 2018 at 2:22 pm #74020

[email protected]
Participant

The pricture is below

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August 23, 2018 at 4:12 pm #74033

Artem Temos
Keymaster

So as you can see, default filters are not working also, so it is not our theme issue. It seems to be some misconfiguration of your permalinks settings or the problem caused by your hosting server.
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filter product counldn’t work

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