Loading shop page extremely slow
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Hi again!!!
Please, do you mind to have a look to my website?
It is extremely slow, mainly the shop page.
Maybe there is some wrong configuration and I do not know to find it.
I have tried to disable ajax, to disable plugins, to update revslider and visual composer… but no success….. 🙁
Images are resizes and there are no big and heavy ones…
Please, help me to solve this big problem….
Thank you very very much in advance!
Estefanía.
Hello,
Ok, so you tried to disable all plugins and there are no any difference? Could you please also try to use default WordPress theme to see if it is caused by Basel or not?
Thank you
I have tried with default theme, and page is more quick then.
I am sending 2 videos by email.
They are:
load basel shop.mp4
load default theme shop.mp4
Thanks in advance!
Estefanía.
Ok, thank you for videos. We will investigate this problem and get back to you soon.
Also, what access code should we enter to see your website? And please provide your admin access also.
Hi,
We just tested your shop page performance ourselves and see that your website runs really fast and there is no any issue with our theme.
Regards
We suggest you make a smaller number of products per page for your shop also to make it faster. And we see that you are using Product filters plugin that may slow your page a bit also.
Thank!
I will make other tests also.
I will tell you results.
Thanks!
Please, take just one second….
We are very sorry. Of course, we have edited the reply.
Kind Regards
.
