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Problem with woodmart

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 10, 2018 at 12:08 pm #76358

    sadraco
    Participant

    Hi,
    I have a problem with woodmart template, whenever I add some products to my website or I make a change in setting of woodmart, sometimes changes or new products can not apply! and when I refresh the page, all of changes are as before!
    Please, help me to solve this issue.

    Thanks,

    September 10, 2018 at 12:34 pm #76365

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and contacting our support.

    Please provide your site admin access for checking and provide more details:

    1. New product cannot be added, right? Please provide screens of errors if any.

    2. What changes are not applied? In header? If so, Navigate to Woodmart > Head builder http://prntscr.com/iyd2pe
    Choose the proper header type (your current) http://prntscr.com/iyd333
    Modify elements as per your needs: http://prntscr.com/iyd3h3
    Take into consideration that there is also the mobile view of your header http://prntscr.com/iyd3v3 check all the elements there.

    Best Regards

    September 11, 2018 at 3:22 am #76513

    sadraco
    Participant

    When I add some products, I’ll see later that some of them have not been added, and when I make changes to the settings, I need to repeat the setup several times to apply!
    Thanks,

    September 11, 2018 at 6:00 am #76527

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    September 11, 2018 at 4:52 pm #76704

    sadraco
    Participant

    I installed Litespeed cache plugin and the problem was solved.
    Thank you for your follow up!

    September 11, 2018 at 5:40 pm #76713

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)