Home › Forums › WoodMart support forum › Strange temporary White Screen

Strange temporary White Screen

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • September 12, 2018 at 2:06 pm #76824

    refineww
    Participant

    Hi Xtemos,

    we have just encountered a weird white screen when visiting our site.(in Chrome) the site starts loading, then goes white for a second and then comes back we are not sure if this has to do with our cashing or a js error. would it be possible for you to take a look? also I note we do not have any related errors in our log to see anything out of the norm. Im hoping something simple

    September 12, 2018 at 2:47 pm #76832

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    September 12, 2018 at 5:46 pm #76845

    refineww
    Participant

    we have located the problem it was not theme related. it was related to monster insights.

    Thanks anyway

    September 12, 2018 at 7:43 pm #76853

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Strange temporary White Screen’ is closed to new replies.