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How does promo pop up work?

Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • September 16, 2018 at 9:59 pm #77422

    Pedram
    Participant

    Hi,
    How does promo pop up work? I’ve followed instructions on Basel’s documentations page but when I test and try to sign up with my email address the pop up throws an error
    ‘Oops. Something went wrong. Please try again later.’.

    So far, I have connected MailChimp and that seems to be working. Is this pop-up connected to another plugin? I just need a bit more info on how I can get it working.

    Thank you,
    Ped

    September 17, 2018 at 8:07 am #77477

    Artem Temos
    Keymaster

    Hi,

    It seems to be some mailchimp plugin problem. It doesn’t depend on our popup and you can check it easily by adding this form somewhere else on your website. You can also test with default WordPress theme to understand is it our theme’s problem or not.

    Regards

    September 17, 2018 at 8:16 am #77481

    Elise Noromit
    Member

    Hello,

    First of all, check your plugin configuration once again. Our theme does not influence the plugin operation. Also, try to sign up with another email.

    Best Regards

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Viewing 3 posts - 1 through 3 (of 3 total)