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Categories pointing to a blank page

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  • December 16, 2016 at 1:17 pm #8010

    Junglefrog
    Participant

    Hi,
    I purchased your theme a while ago and I noticed I have a recent issue (or I may not have noticed it before) where the categories point to a blank page such as here http://shop.simoneskitchen.nl/category/marktnieuws/

    I looked at everything else, refreshed the permalinks and even contacted my hosting but it appears to be theme related. Changing the theme to another one fixes the issue, but obviously that is not what I want to do.
    Hope you can help out!
    Thanks
    Simone

    December 16, 2016 at 2:28 pm #8012

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Do you have any additional plugin installed except ones that come with our theme? Did you make any changes or customization in our theme?

    Please, turn on debug mode by changing define('WP_DEBUG', false); to define('WP_DEBUG', true); in the wp-config.php file to see all PHP errors. If after enabling this mode you still don’t see any errors on your category page contact your server providers and ask them to provide you with all server error logs.

    Write us about all these points so we could better understand the problem and try to help you ASAP.

    Kind Regards
    XTemos Studio

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