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Update to 3.0 (from 2.10): Frontend Pages not Loading (blank white pages)

Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 1, 2018 at 3:36 pm #80145

    [email protected]
    Participant

    Hi. I updated from 2.10 to 3.0 (via WordPress update). The backend is working fine but frontend is now blank. Switched theme and everything works fine again. Could you please investigate? Thanks.

    October 1, 2018 at 3:37 pm #80146

    Artem Temos
    Keymaster

    Hi,

    Could you please disable all external plugins first? We will check what is wrong then.

    Thank you

    October 1, 2018 at 3:38 pm #80148

    Artem Temos
    Keymaster

    And we don’t see any files on FTP http://prntscr.com/l0wl2q

    October 2, 2018 at 8:23 am #80270

    [email protected]
    Participant

    Files on server are definitely not empty. I’ve changed server two weeks ago so FTP details may need refreshing from previous support (though they appear to be exactly the same)? I’m not sure what to suggest about that? Anyway, I changed the FTP password which is below.

    I have also disabled all plugins except woodmart core, redux framework and visual composer. Still blank.

    October 2, 2018 at 8:27 am #80277

    Artem Temos
    Keymaster

    Switch to parent theme as well. Maybe you have added some PHP code there that breaks your website.

    October 2, 2018 at 9:40 am #80326

    [email protected]
    Participant

    Thanks, that’s solved it! Must have been something up in the header.php. Fixed now 🙂

    October 2, 2018 at 9:44 am #80333

    Artem Temos
    Keymaster

    Great, you are welcome.

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Viewing 7 posts - 1 through 7 (of 7 total)