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Login/Register problem on mobile phone

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 3, 2018 at 3:51 am #80573

    Yamess
    Participant

    Hi,
    I’m using your theme on two of websites and since the last update I noticed that when I’m on mobile phone, I can’t log in nor register, when I click on Login/register link on mobile nothing happens, I have tried different browsers and different cell phones (all android) and I have the same issue.
    Can you please check it for me?

    Thanks in Advance

    October 3, 2018 at 6:46 am #80596

    Elise Noromit
    Member

    Hello,

    Please deactivate all the third parties plugins not related to the theme and switch to the Parent theme.

    Best Regards

    October 7, 2018 at 5:47 pm #81470

    Yamess
    Participant

    I did what you asked but it’s still not working. But when I switch to another them like Storefront (woocommerce theme) it works perfectly with all the plugins activated. So the problem should be related to your theme, maybe your new update. Can you please check it deeply?

    Regards.

    October 8, 2018 at 9:25 am #81564

    Elise Noromit
    Member

    Hello,

    Switch the Login element to sidebar instead of drop-down:

    Navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

    Choose the proper header type (your current) http://prntscr.com/iyd333

    Enter the Account element http://prntscr.com/l3hkyj

    Best Regards

    October 10, 2018 at 12:01 pm #81939

    Yamess
    Participant

    Hi,

    I did it and it’s working now.

    Thanks

    October 10, 2018 at 12:36 pm #81967

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)

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