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Basic or full import: Import AJAX problem. Please, try import data manually.

Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • October 3, 2018 at 9:34 am #80650

    TYLSSS
    Participant

    when prcoess this installation, the error prompt during installation
    Is it a must for base import?
    I see duplicated categories, and some dummy product.
    How can I reset those product and categories?

    October 3, 2018 at 11:11 am #80663

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    As we can see, you have already imported our dummy content. The problem is that you run our base import a few times and now you have duplicated menu items. You just need to clean your menu from unnecessary links in Appearance -> Menus.

    Kind Regards
    XTemos Studio

    October 4, 2018 at 3:17 am #80760

    TYLSSS
    Participant

    I remove the wordpress form the host and reinstall from the ground
    FEWs problem again
    1. during installation of plugin
    stack in slider rev, and wpbakery, should install it individually
    2. activation all the plugin required, prompt plugin in fatal error, finally reactivated no error prompt, will all others user installation get the same result?
    3. Basic or fill import-> Picture captured, Error got Import AJAX problem. Please, try import data manually. (once again). How to import data manually?

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    October 4, 2018 at 5:26 am #80770

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access and FTP we shall check.

    Best Regards

    October 4, 2018 at 6:37 am #80779

    TYLSSS
    Participant

    Please check

    October 4, 2018 at 6:40 am #80780

    Artem Temos
    Keymaster

    We can’t connect your server with this FTP data https://gyazo.com/3b90c64ba874da5cb7b1760e66ba114e

    October 4, 2018 at 6:40 am #80781

    Artem Temos
    Keymaster

    And disable all external plugins first.

    October 4, 2018 at 6:54 am #80783

    TYLSSS
    Participant

    Checked, ok now

    October 4, 2018 at 6:56 am #80784

    Artem Temos
    Keymaster

    Still the same problem https://gyazo.com/17cb353dce53ac4fa7814f63b08c9eb1
    And you didn’t disable your plugins

    October 4, 2018 at 7:13 am #80793

    TYLSSS
    Participant

    What kinds of plugin?
    wordpress plugin, those installed by woocommerce which included in the theme
    and I didn’t install any plugin before installation of your theme

    October 4, 2018 at 7:18 am #80796

    TYLSSS
    Participant

    And here I am ok after reset cpanel

    October 4, 2018 at 7:23 am #80797

    TYLSSS
    Participant

    For the wordpress plugin, I checked those are installed by woocommerce wizard
    But the wizard is run after the installation of theme plugin

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    October 4, 2018 at 7:34 am #80803

    Artem Temos
    Keymaster

    OK, now we can access. We don’t see any problems with dummy content or plugins installation. What kind of problem do you have now?

    October 4, 2018 at 7:40 am #80805

    TYLSSS
    Participant

    I can’t see now, but I am afraid after I setup others things, and finally affected by error prompt during installation of theme.
    Would the following error prompt out affect the system”?
    example IMPORT AJAX PROBLEM. PLEASE, TRY IMPORT DATA MANUALLY.
    How to import manually? AJAX problem is it a function or just demo stuff?

    FEWs problem during installation twice
    1. during installation of plugin
    stack in slider rev, and wpbakery, should install it individually
    2. activation all the plugin required, prompt plugin in fatal error, finally reactivated no error prompt, will all others user installation get the same result?
    3. Basic or fill import-> Picture captured, Error got Import AJAX problem. Please, try import data manually. (once again). How to import data manually?

    October 4, 2018 at 9:12 am #80838

    TYLSSS
    Participant

    Actually, I would reinstall the wordpress after fresh start the host, and reinstall the theme, but the above error prompt last times for reinstall. How can I prevent it?

    October 4, 2018 at 9:22 am #80839

    Artem Temos
    Keymaster

    These errors should appear again. If you will have problems installing plugins or the dummy content, contact us so we can check them live.

    October 4, 2018 at 9:41 am #80841

    TYLSSS
    Participant

    Is it a must for install the base?
    as IMPORT AJAX PROBLEM. PLEASE, TRY IMPORT DATA MANUALLY always come out.
    What does it mean?

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    October 4, 2018 at 9:42 am #80843

    Artem Temos
    Keymaster

    It means that there is some problem with your WordPress installation or server and it requires investigation from our side. There is may be some PHP error or not enough memory on the server.

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Viewing 18 posts - 1 through 18 (of 18 total)