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problem on safari

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • October 7, 2018 at 6:47 am #81392

    reallove0810
    Participant

    Hello,

    I have a problem with safari on MAC and safari on iPad.
    At contact us 3 demo
    When I remove google map section. The remaining section is blurred and I can’t see them. If I click on another tab and click back to current tab, it displays normally.

    Could you help me to check it.
    You can try to create a new page and add content from contact us 3.

    Thank you.

    Regards,

    October 7, 2018 at 9:49 am #81427

    Artem Temos
    Keymaster

    Hi,

    Please, send us a screenshot and a direct link where we can see this problem on your website.

    Thank you

    October 7, 2018 at 4:47 pm #81466

    reallove0810
    Participant

    please see private content

    October 7, 2018 at 7:55 pm #81488

    Artem Temos
    Keymaster

    Try to disable animation for that row in WPBakery page builder https://gyazo.com/bb146092298e468462e2bce162ce2169

    October 8, 2018 at 10:38 am #81589

    reallove0810
    Participant

    Thank for your help. It works!

    I have another problem. If I enable parallax for the background, it doesn’t display on iPad Pro (I think 10,5″) horizontally. Vertically it displays normally. Everything is fine on other iPad, Macbook.

    Regards,

    October 8, 2018 at 11:03 am #81594

    Artem Temos
    Keymaster

    Yes, parallax is turned off on smaller devices in our theme.

    October 8, 2018 at 11:23 am #81599

    reallove0810
    Participant

    But it must display a static image as a background. In this case on iPad Pro, it displays just a black background.

    October 8, 2018 at 12:11 pm #81618

    Artem Temos
    Keymaster

    Yes, image is shown as a background on iPad http://prntscr.com/l3jsgl

    October 8, 2018 at 12:50 pm #81624

    reallove0810
    Participant

    yours is iPad Air Simulator. If you can, please test it on a real iPad Pro. I also have tested on real iPad Air, there’s no problem. The problem occurs only on iPad Pro in landscape mode. In portrait is still fine.

    October 8, 2018 at 1:35 pm #81634

    Artem Temos
    Keymaster

    Try to edit this row and change background size from cover to theme default. If it will not help, please, record some video since we don’t have iPad Pro to test now. http://prntscr.com/l3l179

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Viewing 10 posts - 1 through 10 (of 10 total)