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Account username missing on checkout

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  • October 8, 2018 at 7:02 am #81530

    conman77
    Participant

    Hello Support team

    I am missing the Account username option when a customer checkouts out?

    I have checked in my woocommerce- settings-accounts and privacy and there is no setting to allow me to let a customer to set a username,.

    I have also gone to dashboard- settings- general and set ticked Anyone can register under membership.

    Thank you for the help!

    October 8, 2018 at 8:42 am #81553

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    October 8, 2018 at 9:13 am #81561

    conman77
    Participant

    Hello Artem

    I have tested on the themes twentysixteen and twentyseventeen and they both dont show any woocommerce details when checking out.

    which I’m sure isn’t much help to you.

    let me know if i can help with anything else.

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    October 8, 2018 at 9:25 am #81566

    Artem Temos
    Keymaster

    If it doesn’t work with other themes then it is not our theme’s bug. You need to check WooCommerce settings or contact plugin’s support if you think it is a bug.

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Viewing 4 posts - 1 through 4 (of 4 total)