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Product Filters not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • October 9, 2018 at 12:58 am #81692

    at22134
    Participant

    Dear Support,

    It appears that the filtering is not loading. Please advise what is wrong. Thanks.

    Regards,
    Andy

    October 9, 2018 at 6:09 am #81706

    Elise Noromit
    Member

    Hello,

    You have only three products. Add more products and try again.

    Best Regards

    October 9, 2018 at 6:25 am #81716

    at22134
    Participant

    Thanks Elise for your quick response.

    I have added more products but still crashing when I press “New Arrivals”

    October 9, 2018 at 8:44 am #81733

    Elise Noromit
    Member

    Hello,

    I have checked Price, Brand, Condition and Origin they work https://gyazo.com/2f20beae692f5b01f0144752f47a53b1

    Please check again and clarify

    Best Regards

    October 9, 2018 at 12:23 pm #81766

    at22134
    Participant

    I have tried it more now. It seems that filtering works for grid but not for carousell.

    October 9, 2018 at 1:00 pm #81774

    Elise Noromit
    Member

    Hello,

    The filter works for shop and category pages. Carousels are elements and they are not filtered.

    Best Regards

    October 9, 2018 at 1:03 pm #81775

    at22134
    Participant

    Thank you for your reply. However, before the update I was able to filter out products into a carousel. I just choose carousel in the ajax product filters and it is crashing now every time I press this filter tab

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    October 9, 2018 at 2:55 pm #81811

    Elise Noromit
    Member

    Hello,

    Product Grid in Carousel mode does not have filters at all. Will, you provide page URL with the problem and describe how it worked before the update and after.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)