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Product image correct position only after reload page

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • October 9, 2018 at 2:33 am #81693

    at22134
    Participant

    Dear Support,

    Something funny is going on as when I first visit a product page, the product image is shifted up. But once reloaded page the image is at correct position again.

    Would greatly appreciate your help.

    Regards,
    Andy

    October 9, 2018 at 6:05 am #81705

    at22134
    Participant

    Sorry the page URL has changed as follows:

    https://www.28mkt.com/shop/jewelry/ars-9101-sports-chrono-watch-swiss-made/

    October 9, 2018 at 7:51 am #81728

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi,

    We have checked your product page and didn’t find any shifting at page loading. Could you please provide additional information about the issue, maybe capture a video.

    Regards

    October 9, 2018 at 12:28 pm #81767

    at22134
    Participant

    I have made a screenshot of the issue. You see that the product image is all shifted up.

    October 9, 2018 at 1:10 pm #81783

    Artem Temos
    Keymaster
    Xtemos team

    Hi,

    Could you please reupload your screenshots in a size smaller than 512KB? Or upload it to some cloud service like Dropbox or Google Drive.

    Thank you in advance

    October 9, 2018 at 1:15 pm #81784

    at22134
    Participant

    Reuploaded

    Attachments:
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    October 9, 2018 at 2:20 pm #81810

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    From our side, the main image is loading before than the product gallery (please check the video https://gyazo.com/1f59a85a9236a68ff7168efd3feb9a85).

    Try to disable the auto-height option and check again.

    Regards

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Viewing 7 posts - 1 through 7 (of 7 total)