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Product image correct position only after reload page

Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 9, 2018 at 2:33 am #81693

    at22134
    Participant

    Dear Support,

    Something funny is going on as when I first visit a product page, the product image is shifted up. But once reloaded page the image is at correct position again.

    Would greatly appreciate your help.

    Regards,
    Andy

    October 9, 2018 at 6:05 am #81705

    at22134
    Participant

    Sorry the page URL has changed as follows:

    https://www.28mkt.com/shop/jewelry/ars-9101-sports-chrono-watch-swiss-made/

    October 9, 2018 at 7:51 am #81728

    Bogdan Donovan
    Keymaster

    Hi,

    We have checked your product page and didn’t find any shifting at page loading. Could you please provide additional information about the issue, maybe capture a video.

    Regards

    October 9, 2018 at 12:28 pm #81767

    at22134
    Participant

    I have made a screenshot of the issue. You see that the product image is all shifted up.

    October 9, 2018 at 1:10 pm #81783

    Artem Temos
    Keymaster

    Hi,

    Could you please reupload your screenshots in a size smaller than 512KB? Or upload it to some cloud service like Dropbox or Google Drive.

    Thank you in advance

    October 9, 2018 at 1:15 pm #81784

    at22134
    Participant

    Reuploaded

    Attachments:
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    October 9, 2018 at 2:20 pm #81810

    Bogdan Donovan
    Keymaster

    From our side, the main image is loading before than the product gallery (please check the video https://gyazo.com/1f59a85a9236a68ff7168efd3feb9a85).

    Try to disable the auto-height option and check again.

    Regards

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Viewing 7 posts - 1 through 7 (of 7 total)