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wp bakery 5.5.5 update missing header builder

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  • October 13, 2018 at 1:43 am #82530

    PI
    Participant

    I’ve got notification to update wpbakery at the same time header builder options go missing. See attached. How to get this update?

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    October 13, 2018 at 6:31 am #82536

    Elise Noromit
    Member

    Hello,

    Delete the current version of WP Bakery builder and navigate to Appearance > Install Plugins > Install and activate all, including WP Bakery builder.

    You need to have the recent theme version. If any problems, send us full admin access.

    Best Regards

    October 13, 2018 at 11:25 am #82562

    PI
    Participant

    Thanks. The update does show 5.5.5 but header builder still missing UI, and role manager is empty save “save schanges” button when its got nothing to save. Installation also shows errors for WP. Attached.

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    October 13, 2018 at 1:50 pm #82575

    Elise Noromit
    Member

    Hello,

    Please check you login URL I cannot login.

    Best Regards

    October 13, 2018 at 2:17 pm #82580

    PI
    Participant

    the login is correct. I’m still working from my hostfile, maybe thats why u cant access. Is there another way?

    October 13, 2018 at 3:06 pm #82582

    Elise Noromit
    Member

    Hello,

    As soon as you finish the jobs, deactivate all the third parties plugins not related to the theme and provide the workable access.

    Make sure you have installed and activated all in Appearance > Install plugins and have launched the Woocommerce wizard.

    Best Reagards

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Viewing 6 posts - 1 through 6 (of 6 total)