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update issues

Viewing 28 posts - 1 through 28 (of 28 total)
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  • October 19, 2018 at 2:49 pm #83916

    PI
    Participant

    Update is a mess. First PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    I tried deactivating plugins .. then these on update:

    Warning:…/wp-content/uploads/2018/10/style-1538527388.css): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in /home/produc19/public_html/wp-includes/functions.php on line 4848

    Warning: fread() expects parameter 1 to be resource, boolean given in /home/produc19/public_html/wp-includes/functions.php on line 4851

    Warning: fclose() expects parameter 1 to be resource, boolean given in /home/produc19/public_html/wp-includes/functions.php on line 4854

    How can I use the latest version on envato for the update?

    October 19, 2018 at 5:49 pm #83931

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    October 19, 2018 at 11:51 pm #83971

    PI
    Participant

    This is what I did bec I looked up for the solution here before and found this directive. These errors are from following this direction.

    October 20, 2018 at 1:46 am #83972

    PI
    Participant

    Never mind. I restored a backup and deactivate-reactivate from there. No more errors.

    October 20, 2018 at 1:52 am #83973

    PI
    Participant

    Hey sorry spoke too soon. Update failed, theme still showing 3.0 An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Youve got to give me directions for manual update. How can I do it from the update version downloaded from envato? Too much time wasting here

    October 20, 2018 at 6:49 am #84001

    Elise Noromit
    Member

    Hello,

    Update the theme manually: Appearance > Themes > delete the theme, > upload and activate again.

    Best Regards

    October 20, 2018 at 6:58 am #84003

    PI
    Participant

    Ive already done that while waiting for your response. Still errors, and new one about css needing update, when done still a new error prop up. I also tried deleting the whole folder from ftp, re-upload still same thing

    October 20, 2018 at 8:16 am #84008

    Elise Noromit
    Member

    Hello,

    Please provide your admin access and FTP. Make sure you have done the full backup of your site.

    Best Regards

    October 20, 2018 at 1:27 pm #84030

    PI
    Participant

    I need manual instructions. I’m still on host file.

    October 20, 2018 at 3:37 pm #84041

    Elise Noromit
    Member

    Hello,

    Deactivate the current theme, then go to the FTP and delete the theme web.net/wp-content/themes

    Then upload the recent version and activate.

    Best Regards

    October 21, 2018 at 1:08 am #84092

    PI
    Participant

    I only see public_html/wp-content/themes.. no web.net

    October 21, 2018 at 11:27 am #84150

    Elise Noromit
    Member

    Hello,

    web.net is a sample of the site. When you enter your site you will see wp-content/themes

    Delete WoodMart and upload again, then activate in the admin panel.

    Best Regards

    October 21, 2018 at 2:15 pm #84165

    PI
    Participant

    I’ve already done this (see $84003) but doing again and same result –

    Warning: fopen(,,/wp-content/uploads/2018/10/style-1540009033.css): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in /home/produc19/public_html/wp-includes/functions.php on line 4848

    Warning: fread() expects parameter 1 to be resource, boolean given in /home/produc19/public_html/wp-includes/functions.php on line 4851

    Warning: fclose() expects parameter 1 to be resource, boolean given in /home/produc19/public_html/wp-includes/functions.php on line 4854

    Your custom generated CSS file is outdated. The current version of the theme is 3.1.0 so you need to go here and click on “Update” button to actualize it.

    Current theme is showing WoodmartVersion: 3.1.0 external plugins deactivated

    October 21, 2018 at 7:19 pm #84198

    Artem Temos
    Keymaster

    Could you please send us a screenshot where you have this error? And please, send us your admin and FTP access so we can check what is wrong there.

    October 22, 2018 at 12:17 am #84226

    PI
    Participant

    Attached

    Attachments:
    You must be logged in to view attached files.
    October 22, 2018 at 5:56 am #84234

    Artem Temos
    Keymaster

    Yes, send us the IP and admin access.

    October 22, 2018 at 6:27 am #84241

    PI
    Participant

    .

    October 22, 2018 at 6:33 am #84244

    Artem Temos
    Keymaster

    Please, send us your FTP access as well.

    October 22, 2018 at 7:24 am #84254

    PI
    Participant

    …

    October 22, 2018 at 8:18 am #84263

    Artem Temos
    Keymaster

    We can’t connect to this host with FileZilla. Please, check the credentials.

    October 22, 2018 at 8:46 am #84279

    PI
    Participant

    ……

    October 22, 2018 at 8:54 am #84281

    Artem Temos
    Keymaster

    OK, please, write us a root folder with your WordPress installation on this website also.

    October 22, 2018 at 9:14 am #84289

    PI
    Participant

    Dont understand what you mean.

    October 22, 2018 at 11:03 am #84319

    Artem Temos
    Keymaster

    We see a lot of folders on your FTP account. Which one corresponds to your actual WordPress installation.

    October 22, 2018 at 1:44 pm #84376

    PI
    Participant

    ,,,,

    October 22, 2018 at 1:56 pm #84377

    Artem Temos
    Keymaster

    It seems to be a problem in your server since it can’t open the file http://productislam.com/wp-content/uploads/2018/10/style-1540216016.css with PHP function fopen and says that there is no such file in that directory. But the file is there and you can see it just opening that URL. You can contact your hosting provider for help or just ignore these warnings messages.

    October 22, 2018 at 3:42 pm #84421

    PI
    Participant

    Does this css come with the latest version 3.1.0

    October 22, 2018 at 5:05 pm #84434

    Artem Temos
    Keymaster

    Yes, it is our latest version CSS code.

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Viewing 28 posts - 1 through 28 (of 28 total)