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Brand attribute problem if involved Chinese name in Attribute name and terms

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #84373

    TYLSSS
    Participant

    After I found out that the Brand attribute not work,
    I try to create a new English only Brand attribute name and configure term.
    That’s work for the Brand attribute(BRAND ON THE SINGLE PRODUCT PAGE)
    But not work for Chinese Name of Brand Attribute.(**For the first time creation**)
    for example, Brand attribute selected: pa_測試-test
    I have the same setting, but not work for Chinese name included
    Please check these out,
    try to use 測試test as attribute name and 測試test1 as Attribute terms
    and set some description and image,
    It wouldn’t work.

    #84375

    Hello,

    The slug must be in English. You need to to recreate your brands

    Best Regards

    #84394

    TYLSSS
    Participant

    The slug (Chinese->English) changed by using woocommerce backend, but won’t work
    Could you suggest how to change it to function by using others way, phpmyadmin to access mysql??
    As the brand attribute is imported by woocommerce import. total 9xx product and contains 74 brand. It would be very time consuming if re-create.

    #84395

    Artem Temos
    Keymaster

    Could you please send us a link where we can see the problem and your admin access?

    #84402

    TYLSSS
    Participant

    Do you have a simple solution for that?

    ur reply: The slug must be in English. <- I think you better said the first time to create the brand must be in english so that the slug is in english too
    But now is how can I modified to suit for theme besides recreation?

    #84403

    Artem Temos
    Keymaster

    What exactly is not working correctly? Could you please send us a link?

    #84429

    TYLSSS
    Participant

    After I changed the slug(to only English) of attribute.
    The attribute missing in the product page.
    But when I set back to original slug name.
    The attribute appear again.
    Is it the bug of the theme?
    As the slug is allowed to change through Woocommerce.

    #84435

    Artem Temos
    Keymaster

    Could you please explain step by step with screenshots and your admin access so we can try to reproduce it on your website?

    #84558

    TYLSSS
    Participant

    I solve it by myself already.
    So bad that the theme doesn’t mention English slug only for the brand plugin.
    I have spend lots of time to find out English slug only.
    Please clarify on the theme

    #84579

    Artem Temos
    Keymaster

    But why do you think that it is a theme issue? Latin symbols in slugs are required by almost all plugins as well. So, please, provide us some explanation so we can see if it is our theme issue or not.

Viewing 10 posts - 1 through 10 (of 10 total)