Bug 3 – My Account Parameter Issue

This topic has 23 replies, 3 voices, and was last updated 6 years, 1 month ago by Jeriss Cloud Center.

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October 24, 2018 at 6:06 am #84656

Jeriss Cloud Center
Participant

When I check the status of my woocommerce, it is indicating that the “My Account” page of my store does not contain the “shortcode”. Can you help me explain what this is about? Which shortcode?

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October 24, 2018 at 8:28 am #84697

Elise Noromit
Member

Hello,

Insert this shortcode in your page for “My Account” [woocommerce_my_account]

Best Regards

October 24, 2018 at 4:20 pm #84851

Jeriss Cloud Center
Participant

Dear,

Well it actually already has the code. See the attachment. What should I do?

Thanks

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October 24, 2018 at 7:43 pm #84902

Elise Noromit
Member

Hello,

Navigate to Woocommerce > Settings > Advanced make sure you have specified all the pages

Best Regards

October 25, 2018 at 12:58 pm #85111

Jeriss Cloud Center
Participant

It was alreay done too. See attachment

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October 25, 2018 at 2:52 pm #85164

Elise Noromit
Member

Hello,

Deactivate all the third parties plugin not related to the theme and check the issue again

Best Regards

October 29, 2018 at 9:06 am #85801

Jeriss Cloud Center
Participant

The plugins are disactivated, please check this issue too

October 29, 2018 at 9:13 am #85803

Elise Noromit
Member

You have not deactivated http://prntscr.com/lbpgwy

October 29, 2018 at 9:16 am #85804

Jeriss Cloud Center
Participant

See private content

October 29, 2018 at 9:29 am #85808

Jeriss Cloud Center
Participant

See private

October 29, 2018 at 9:40 am #85813

Elise Noromit
Member

Hello,

I enter https://gevcen.be/wp-admin and I redirected to https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fwordpress.com%2Fwp-login.php%3Faction%3Djetpack-sso%26site_id%3D151856930%26sso_nonce%3Dqdmorwi6f8kh0fo8tmhe

I continue with Google and see fields for login and passwor where I enter login and pass you have provided in the result I see this http://prntscr.com/lbpo8s

I tried the link you have provided, here is the result http://prntscr.com/lbpuhf

Best Regards

October 29, 2018 at 9:43 am #85816

Jeriss Cloud Center
Participant

See private content below

October 29, 2018 at 9:43 am #85817

Artem Temos
Keymaster

This link doesn’t work https://gyazo.com/c9cb8ab0491873846f706b89493b049c

October 29, 2018 at 9:45 am #85818

Jeriss Cloud Center
Participant

Then what to do ?

October 29, 2018 at 9:48 am #85822

Artem Temos
Keymaster

Why you can’t create a regular account in your Dashboard and send us a login and password? Obviously, we can’t log in with your Google account.

October 29, 2018 at 9:49 am #85824

Jeriss Cloud Center
Participant

Can I add you in the allowed persons to access my site? Is there something like this?

October 29, 2018 at 9:50 am #85825

Artem Temos
Keymaster

What do you mean by add me in the allowed persons?

October 29, 2018 at 9:52 am #85827

Jeriss Cloud Center
Participant

Allow access as support or contributor or anything?

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October 29, 2018 at 9:52 am #85830

Artem Temos
Keymaster

Try to add these emails as administrators

Regards

October 29, 2018 at 9:55 am #85831

Jeriss Cloud Center
Participant

Done

October 29, 2018 at 11:06 am #85867

Elise Noromit
Member

Hello,

I do not see any notifications now. I click on the account page and it works properly.

Check now.

Best Regards

October 29, 2018 at 11:37 am #85882

Jeriss Cloud Center
Participant

I unfortunately still see the error in the “status” report

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October 29, 2018 at 12:30 pm #85893

Elise Noromit
Member

Hello,

You have set the wrong shortcode. I have changed for this one: [woocommerce_my_account] the message has gone.

Best Regards

October 29, 2018 at 12:33 pm #85895

Jeriss Cloud Center
Participant

Perfect! One more thing done. Point completed.
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