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can not delete the products in the cart and can not validate the order

Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 24, 2018 at 8:47 pm #84909

    iossif
    Participant

    hi I have a problem with my cart, can not delete an item from the cart and I can not add an item from the buttons that appears on a product and when I want to validate the order the page this load has ‘infinite are result.
    here are the errors I have in my browser

    in page home : cant update cart widget https://nadaf.ma/wp-content/themes/woodmart/js/functions.min.js

    in checkout page (infinite loading) :

    thank you in advance

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    October 25, 2018 at 6:06 am #84947

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    October 25, 2018 at 12:05 pm #85083

    iossif
    Participant

    hi
    you find the admin panel connection info in the private area as requested

    October 25, 2018 at 12:25 pm #85093

    Artem Temos
    Keymaster

    You didn’t disable all external plugins yet

    October 26, 2018 at 12:54 am #85223

    iossif
    Participant

    yes I disabled all plugins as requested

    October 26, 2018 at 6:20 am #85257

    Artem Temos
    Keymaster

    Something wrong with your server because your Dashboard doesn’t work correctly also. Pages are loaded in 30-40 seconds or sometimes are not loading at all https://gyazo.com/8d5b786af94ca9928da083b6c5b069eb

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    And contact your hosting provider for help in this situation.

    Regards

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Viewing 6 posts - 1 through 6 (of 6 total)