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User account logout automatically after login

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • October 24, 2018 at 9:08 pm #84916

    annachi
    Participant

    Hi

    I have strange issue, i log in to my website after user registration, then i go to another page, and i click into myaccount icon on header, the account is log out. I experienced the bug in mobile devices.

    Please kindly try your self on my website. U feel the same problem.

    Thanks

    October 25, 2018 at 8:06 am #84991

    Elise Noromit
    Member

    Hello,

    I have checked your site, I have logged in, moved to shop and then clicked on the icon. I was logged in. Check again.

    Best Regards.

    October 25, 2018 at 2:51 pm #85163

    annachi
    Participant

    Don t connect with wp admin id. Create a new user with u r mail, than try it.

    Thanks

    October 25, 2018 at 5:18 pm #85175

    Elise Noromit
    Member

    Hello,

    So, have you solved the issue?

    Best Regards

    October 25, 2018 at 5:21 pm #85179

    annachi
    Participant

    Still not.

    October 25, 2018 at 5:24 pm #85184

    Elise Noromit
    Member

    Deactivate all the third parties plugins not related to the theme.

    October 25, 2018 at 5:41 pm #85187

    rifatspir
    Participant

    I’m also facing this problem, it actually shows cached page to logged in users. Try to disable all caching plugin, clear browser cache and login as user see the problem is there or not.

    Currently using WP Fastest Cache and its working good as it is automatically exclude wp login, maybe.

    October 25, 2018 at 5:46 pm #85188

    annachi
    Participant

    I am also using WP fastest cache plugin, have you exclude wp login from cache manually ? If yes, show me a screen shot, please.

    Thanks

    October 25, 2018 at 6:29 pm #85200

    Elise Noromit
    Member

    Hello,

    If you deactivate all the plugins and problem has gone, contact the plugin support to configure the cache plugin.

    Best Regards

    October 25, 2018 at 9:58 pm #85220

    rifatspir
    Participant

    Yes, check the attachment. If you’re siteground user then you need to disable super-cache from your cpanel.

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    October 26, 2018 at 4:09 am #85229

    annachi
    Participant

    Hello,

    Thanks for your reply.

    I have same settings like on your attachment on exclude tab.

    Pls look at my screenshot, we have to activate “logged in user” ? Because previously it has been deactivated, just now i activated.

    I am also site ground user. Why i need to disable super cacher ? It s enabled for me.

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    October 26, 2018 at 4:10 am #85231

    annachi
    Participant

    We can t use site ground super cache and wp fastest cache at same time ?

    October 26, 2018 at 6:23 am #85260

    Artem Temos
    Keymaster

    Sorry, but you need to contact plugin’s developers for help in this question. We can’t advise you here.

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Viewing 13 posts - 1 through 13 (of 13 total)