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theme and wpbakery broke after server move

Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 30, 2018 at 10:37 am #86070

    nbento
    Participant

    I jsut moved servers, everything staid the same.
    I copied all files from one server to another using ftp. I used mysqlhidi to copy the databses
    Site got broked (fixed by now) but cant load wpbakery
    https://gyazo.com/168c711c1be12a4dcc9895d5820da4f8– wpbakery erroes on the console and
    https://gyazo.com/197392a2fa8eb02255e6a30a72c1a04f no wpbakery loading on the backend.

    Can you guys help or point me to the right direction?

    October 30, 2018 at 10:44 am #86072

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    October 30, 2018 at 10:52 am #86076

    nbento
    Participant

    All plugins disabled

    October 30, 2018 at 10:53 am #86077

    Artem Temos
    Keymaster

    Now it works correctly. Try to activate all plugins one by one.

    October 30, 2018 at 10:56 am #86079

    nbento
    Participant

    ok.. will try to see what plugin can be causing this.. its wierd because this setup is tha same from the old server. WIll try.

    October 30, 2018 at 11:01 am #86080

    nbento
    Participant

    No. its not working. It shows the icons with all plugins non related to the theme deactivated
    https://gyazo.com/09964929e55c1737197cf9bcaf136e15
    When you click it doesnt do nothing

    October 30, 2018 at 12:22 pm #86093

    Artem Temos
    Keymaster

    We tested it with all external plugins turned off and it worked without any problems.

    October 30, 2018 at 12:48 pm #86104

    nbento
    Participant

    Hi
    Yes it does work when editing an article.. when editing a product it doesn’t work. I cleared cache cookies even went to another computer of my neighbor, and no luck. I m uploading everything again and will see the result again

    October 30, 2018 at 4:11 pm #86146

    Artem Temos
    Keymaster

    OK, contact us when you will have additional questions.

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Viewing 9 posts - 1 through 9 (of 9 total)