YITH Premium Composite Items Wont add to cart. We are missing out on sales.

This topic has 5 replies, 3 voices, and was last updated 6 years ago by Artem Temos.

Viewing 6 posts - 1 through 6 (of 6 total)

Author

Posts
November 2, 2018 at 6:26 pm #86887

flexserve
Participant

Woodmart 3.1.1 / Woodmart core: 1.0.11
Woocommerce: 3.5.1
WordPress: 4.9.8
PHP: 7.2.11

YITH COMPOSITE PRODUCTS Premium Plugin does not add addon products to cart even though selected.
It is the method of adding to cart. Tested with same plugins and default theme and it works. See screenshot. Switch back to Woodmart theme and it fails to add additional items to cart. Same plugins activated. Please help Christmas season coming and we are a produced site currently selling and wish to offer packages as does our competitors.

Screenshots attached: 1 is added to default theme, switched back to Woodmart items still there. You cannot add when running Woodmart. Cart does not register other items.

Attachments:
You must be logged in to view attached files.

November 2, 2018 at 7:55 pm #86901

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate “AJAX Add to cart” http://prntscr.com/ldp46r in the Theme Settings > Product page.

Best Regards

November 2, 2018 at 10:25 pm #86908

flexserve
Participant

But I lose the cart open on sidebar when a product is added as a result?

November 3, 2018 at 8:23 am #86918

Artem Temos
Keymaster

Yes, unfortunately, this function works only with standard WooCommerce product types and can’t be integrated with all the extra fields that may be added with the help of additional plugins like yours.

November 3, 2018 at 7:15 pm #86973

flexserve
Participant

Ok. Thank You. Please mark as resolved.

November 3, 2018 at 7:53 pm #86976

Artem Temos
Keymaster

OK, contact us when you will have any additional questions.
Author

Posts