Home › Forums › WoodMart support forum › Parallax no working on tablet and mobile phone

Parallax no working on tablet and mobile phone

Viewing 20 posts - 1 through 20 (of 20 total)
  • Author
    Posts
  • November 4, 2018 at 8:39 am #87030

    NSVBEST
    Participant

    Hi!
    How i can ENABLE PARALLAX on tablet and mobile phone?

    On desktop is working, but on tablet and mobile phone – no.

    I have:
    – WoodMart 3.1.1
    – Pic on background (cover)
    – Checkbox (Yes in v.3…) on Woodmart parallax

    I checked all yours pages in WoodMart and Basel, and you have a same:
    (I thought you using the old version in the demo, but in 3.1.1 the parallax doesn’t work too)

    Woodmart, parallax pages:

    https://woodmart.xtemos.com/layout-parallax/?opt=layout_parallax
    https://woodmart.xtemos.com/landing/?opt=layout_landing
    https://woodmart.xtemos.com/demo-christmas/demo/christmas/

    Basel, parallax pages:

    https://demo.xtemos.com/basel/home-food/
    https://demo.xtemos.com/basel/home-beer
    https://demo.xtemos.com/basel/home-organic/
    https://demo.xtemos.com/basel/home-shoes
    https://demo.xtemos.com/basel/home-coffee/

    November 4, 2018 at 9:39 am #87040

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting our support.

    The parallax effect works on width more than 1024px.

    There is no option to enable parallax on mobile and tablet.

    Best Regards

    November 4, 2018 at 10:23 am #87046

    NSVBEST
    Participant

    Tks for your answer, but it not right.

    I saw working parallax on tablets and mobile phones in the Basel theme (spring-summer 2018. I don’t remember exactly which site).

    And I saw working parallax on themes, with the same set of plugins as you have.

    So it is possible!

    The parallax on the phone works here: https://demo.xtemos.com/basel/home-coffee/.
    The page does not work, but it works in the footer.
    This means that in your themes it can work with any resolution.

    And if use parallax in: Row settings – General
    This parallax works on tablets and mobile phones!

    Now you use only part of the full plugin (parallax).

    Please correct your themes and make enable the full parallax work or this option in future versions!

    And i will buy your themes long time )

    November 4, 2018 at 10:34 am #87048

    Artem Temos
    Keymaster

    Parallax is disabled on mobile devices for performance purposes. And it doesn’t work on the page you sent as well. Yes, it may work on some powerful devices but there are will be phones that will have lags with this scripts. That is why it would be better to keep simple background images instead of parallax effect.

    November 4, 2018 at 10:59 am #87053

    NSVBEST
    Participant

    Now this is a more realistic conversation about this topic.

    If you read carefully, you will see:
    – The page does not work, but IT WORKS in the FOOTER
    https://demo.xtemos.com/basel/home-coffee

    So, you write:
    – Parallax is disabled on mobile devices for performance purposes.

    And we return to my first question:
    – How i can ENABLE PARALLAX on tablet and mobile phone?

    If you do not know, then write.

    If you need to wait some time for me to get an answer from a specialist from your team, who knows the answer to my question, then I will wait. 1,2,3 days, for me it does not matter.
    The main thing is parallax should work. I know – Is it possible!

    November 4, 2018 at 11:00 am #87054

    Artem Temos
    Keymaster

    If you want to use the same parallax as in the footer so just set background attachment property to fixed and it will work on mobile devices.

    November 4, 2018 at 11:42 am #87061

    NSVBEST
    Participant

    Hi, Artem! Sorry, dont see before, that it was you )
    I dont have a Basel, and can not to see how it make on it page in footer.

    I need it on page, in Row Settings. I hope you understanding me.

    Now i have in “Row Settings”:
    – General – without changing.
    – Design Options – Background (set (have) picture), and “cover”.
    – Woodmart Extras – “Yes” on “Woodmart parallax”.

    What else i need to do? And where “set background attachment property to fixed”?

    November 4, 2018 at 12:09 pm #87062

    NSVBEST
    Participant

    I found just that. If you mean it.
    But still dont work.

    Attachments:
    You must be logged in to view attached files.
    November 4, 2018 at 4:44 pm #87089

    Artem Temos
    Keymaster

    Could you please send us a link and specify the section where you want to apply fixed background image?

    November 8, 2018 at 11:02 am #87987

    NSVBEST
    Participant

    Hi, Artem!
    I’m created a server for tests.

    November 8, 2018 at 12:13 pm #88006

    Artem Temos
    Keymaster

    Hi,

    These websites are not working for us and we can’t check it. https://gyazo.com/a49fe1f8ddbd91df03621192af626f7c Also, send us screenshot where this parallax doesn’t work on WoodMart and work on Basel.

    Thank you

    November 8, 2018 at 12:35 pm #88014

    NSVBEST
    Participant

    good pic, but empty )))

    Attachments:
    You must be logged in to view attached files.
    November 8, 2018 at 12:55 pm #88017

    Artem Temos
    Keymaster

    It is an error that we see when we open any of the links you provided. ERR_NAME_NOT_RESOLVED

    November 8, 2018 at 1:05 pm #88019

    NSVBEST
    Participant

    You can’t see website or can not login in WP?

    For example:
    http://10.my-mega-shop.ru
    http://10.my-mega-shop.ru/wp-admin/
    ___

    I told you, i dont remember on what site your Basel was worked.
    Search it site now… i can loose many time and dont fine.
    If you give me Basel i will install on my test site.
    Take Basel from internet i dont want too, it not right and is dangerous (virus and e.t.c.).

    Parallax dont work on mobile and tablet. Its fact.
    If you can, pls make ON.

    November 8, 2018 at 1:14 pm #88020

    NSVBEST
    Participant

    Also you can make a ping before site.
    Server in Europe, in Paris.

    November 8, 2018 at 2:20 pm #88042

    Artem Temos
    Keymaster

    I can see your website now. Parallax seems to work as well as on the Basel theme https://gyazo.com/2dffcfcdb4418a8595c12ed49598bed5

    November 8, 2018 at 3:04 pm #88061

    NSVBEST
    Participant

    Yes, working, but in the FOOTER only, not in (on) PAGE !!!
    Pls, reread it topic.

    November 8, 2018 at 3:13 pm #88064

    Artem Temos
    Keymaster

    As I said in my first reply, parallax is disabled for mobile devices for performance purpose on both Basel and WoodMart. The feature you sent as an example from Basel is just a fixed background image and it works on both themes as well.
    So again, parallax is disabled on mobile devices on both themes, not on the WoodMart theme only.

    November 8, 2018 at 3:22 pm #88075

    NSVBEST
    Participant

    It very bad!

    November 8, 2018 at 3:24 pm #88077

    Artem Temos
    Keymaster

    You can enable it replacing this code in the file functions.js and disable JS minification in Theme Settings -> Performance

                parallax: function() {
                if( $(window).width() <= 1024) return;

    with this

    parallax: function() {

    But you will see that it will not work well on most mobile devices.

  • Author
    Posts

Tagged: , , , , ,

Viewing 20 posts - 1 through 20 (of 20 total)