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Contact page

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • November 5, 2018 at 10:13 am #87225

    betterend
    Participant

    Hi,

    Kindly i’m facing 2 problems and i think they are from the same source

    1- Droplist in Q&A is not working https://cl.ly/5e83bb
    2- The Contact Us page is empty and the contact form is not showing https://cl.ly/c67029

    I have the same Theme, plugins running on another domain and it is working fine.

    The only difference is my sever have it’s own caching, i have to disable it as i thought it might be a minification problem but it turned out it is not the case.

    I appreciate your kind support on this matter.

    Thank you

    November 5, 2018 at 11:03 am #87239

    Elise Noromit
    Member

    Hello,

    Please update your site admin access I cannot enter and check. Increase the number of login attempts for a while as I have already tried twice.

    Best Regards

    November 5, 2018 at 11:20 am #87242

    betterend
    Participant

    Hi kindly find the login details

    November 5, 2018 at 11:20 am #87243

    betterend
    Participant

    the other page

    November 5, 2018 at 12:22 pm #87256

    Elise Noromit
    Member

    Hello,

    As for the contact page have a few pages: http://prntscr.com/lel4x7 and Contact Us 3 https://gyazo.com/c117a4ab6f6c5e0961d7dba0b715a443

    Please deactivate all the third parties plugins not related to the theme and check the issue.

    Best Regards

    November 5, 2018 at 12:38 pm #87265

    betterend
    Participant

    Thank you,

    I solved it, it was an issue of SVG animation i switched it off.

    November 5, 2018 at 1:09 pm #87273

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)

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