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visual composer uploading media

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  • November 13, 2018 at 11:35 am #89192

    colorlink
    Participant

    greetings, i got 2 problems
    1- once i click on this button ( shown in the link )
    http://prntscr.com/lhs36b
    this error takes place in the console
    ”
    media-views.js:27 Uncaught TypeError: Cannot read property ‘align’ of undefined
    at n.resetDisplays (media-views.js:27)
    at n.initialize (media-views.js:27)
    at n.initialize (media-views.js:48)
    at n.e.Model (backbone.min.js:1)
    at n.constructor (media-views.js:15)
    at n [as constructor] (backbone.min.js:1)
    at n [as constructor] (backbone.min.js:1)
    at n [as constructor] (backbone.min.js:1)
    at new n (backbone.min.js:1)
    at n.addBackgroundImage (eval at <anonymous> (jquery.js:2), <anonymous>:1:2660)
    ”

    2- i went to popup control inside the theme settings . i wanted to change the short code from one of the html blocks , to another code . but it failed to store it and save .
    kindly check and let me know

    November 13, 2018 at 12:16 pm #89206

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    November 13, 2018 at 1:51 pm #89236

    colorlink
    Participant

    its conflicting with All in One Schema.org Rich Snippets

    .is there away to solve this

    November 13, 2018 at 2:12 pm #89241

    Artem Temos
    Keymaster

    It means that your plugin is not compatible with WPBakery page builder. You need to contact plugin’s developers for help since we are not able to provide a fix to this problem.

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Viewing 4 posts - 1 through 4 (of 4 total)