Home Forums WoodMart support forum Product image issue

Product image issue

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #89489

    persia1717
    Participant

    Hello,

    There is an issue with the images on all product pages after tests of the different product image options in Theme Settings. As you will see on the url provided, there is a lot of space between thumbnails, additional space from the right has appeared, plus the arrows below the 3 thumbnails have disappeared. That is not how it should look like.
    Could you please fix it and make it work again as expected?

    Thanks!

    #89497

    Artem Temos
    Keymaster

    Hi,

    We just checked and see that images look as well as on our demo. Nothing wrong there. Arrows are disabled because you have only three images.

    Regards

    #89504

    persia1717
    Participant

    Hello,

    Currently the images are not like in the demo. There is an additional space between the photo and the product summary block. Try to go back in my site and to enable sticky product. When it is enabled the gap between the image and the product summary block disappears. But when I disable the sticky product (because I don’t want it by default) the gap re-appears.
    Please test this and see by yourself.
    Thank you in advance!

    #89512

    Artem Temos
    Keymaster

    Could you please send us a screenshot comparing your website and our demo so we can understand the problem better?

    Thank you in advance.

    #89520

    persia1717
    Participant

    Here you can see a comparison. Look at the gap between the image and the product summary block. I want the big image and the product summary block to be closer to each other as in your demo.

    #89524

    Artem Temos
    Keymaster

    Both images are from your website. We meant difference between your website and our demo.

    #89527

    persia1717
    Participant

    Let’s take this link in your demo – https://woodmart.xtemos.com/shop/lighting/fermentum-potenti/
    The gap between the image and product block is minimal. Like this – https://imgur.com/dgmtvwe And the same way I want it to be in my website.
    However currently the gap is minimal only when “sticky product” is “on”.
    How can I make this gap this minimal and in the same time “sticky product” to be “off”. It was like that earlier, but something happened after I was trying the different product image options.

    #89535

    Artem Temos
    Keymaster

    Try to disable product page shadow or use the following CSS code

    body .product-full-width.product-summary-shadow .summary-inner {
    	max-width: 100%;
    }
Viewing 8 posts - 1 through 8 (of 8 total)