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Header builder not saving changes

Viewing 17 posts - 1 through 17 (of 17 total)
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  • November 15, 2018 at 5:57 pm #89739

    colorlink
    Participant

    Header builder not saving changes
    So after latest update. I lost some theme settings..
    But now im not able to save the changes to the header builder..
    It simply goes on infinit loading when i click save.
    Disabled cache and security plugin . Didnt help.

    Idk wat to do
    Is there any other place where i can edit this

    November 15, 2018 at 6:01 pm #89740

    colorlink
    Participant

    I need to add the menu to mobile header..

    November 15, 2018 at 6:32 pm #89746

    colorlink
    Participant

    Add to it.. product other images showsup on chrome but not firefox

    November 15, 2018 at 7:05 pm #89754

    Artem Temos
    Keymaster
    Xtemos team

    Hi,

    Some of the installed plugins block the header builder AJAX request and breaks its functionality https://gyazo.com/efd199813c51b943ccad5a7b82067492

    Regards

    November 15, 2018 at 7:24 pm #89760

    colorlink
    Participant

    Thats cloudflare in the img… how to tell cloud flare to stop doing this

    November 16, 2018 at 7:01 am #89787

    Artem Temos
    Keymaster
    Xtemos team

    Sorry, but we don’t know how to do this in Cloudflare. Try to contact service support for help.

    November 17, 2018 at 5:55 am #89989

    colorlink
    Participant

    ok… the mobile menu is not working … when i click on it . nothing happens
    stopped cloudflare

    any idea which file is controlling it?
    or what can i do
    ty

    November 17, 2018 at 7:02 am #89998

    Artem Temos
    Keymaster
    Xtemos team

    We just checked the mobile menu and it seems to work well https://gyazo.com/4d715ed365a24f04f6618df7f3b3261b

    November 17, 2018 at 8:44 am #90012

    colorlink
    Participant

    its , the js minifing from wp rocket plugin was stopping it . but i need the file that controlling it so i exclude it … currently i stopped the minifing and it dropped my website speed

    November 17, 2018 at 2:29 pm #90055

    Artem Temos
    Keymaster
    Xtemos team

    Could you please enable this option now so we can check what is wrong?

    November 18, 2018 at 10:11 am #90164

    colorlink
    Participant

    feel free to do that mate. i cant make it on and break the menu for too long . so please do it yourself , and provide me with ip address of urs so i can clear the access for you throw cloudflare,
    thanks

    November 18, 2018 at 10:53 am #90172

    Artem Temos
    Keymaster
    Xtemos team

    Our IP

    November 18, 2018 at 11:08 am #90175

    colorlink
    Participant

    done!

    November 18, 2018 at 12:08 pm #90184

    Artem Temos
    Keymaster
    Xtemos team

    Are you able to check how it works without additional plugins? Leave WP Rocket activated. There is some kind of JS error in the console.

    November 18, 2018 at 12:39 pm #90192

    colorlink
    Participant

    sorry i dont understand your question

    November 18, 2018 at 1:02 pm #90195

    colorlink
    Participant

    the only error i see in console is the font ,

    November 18, 2018 at 3:08 pm #90212

    Artem Temos
    Keymaster
    Xtemos team

    Please, disable all external plugins that are not related to our theme.

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