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Woodmart Did Not Update

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  • November 20, 2018 at 11:13 pm #90661

    ejazelahi
    Participant

    Dear Developer, i am getting the following error while running automatic theme update:

    http://prntscr.com/lkwoyi

    An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    this is the exact same problem which you’ve previously solved for another user:
    https://xtemos.com/forums/topic/woodmart-did-not-update/

    Waiting for you to solve this for me. Appreciate your support.

    November 21, 2018 at 6:30 am #90683

    Elise Noromit
    Member

    Hello,

    Please make the full back up of the site.

    You need to recreate your header in the Header Builder https://xtemos.com/docs/woodmart/header-builder/ as the theme header has been depreciated and the header builder is used instead.

    As soon as you are ready let me know I will update.

    Best Regards

    November 21, 2018 at 9:08 am #90715

    ejazelahi
    Participant

    I have taken a full backup and you’re authorized to perform the update. Please also check why auto update do not work.

    November 21, 2018 at 10:19 am #90730

    Elise Noromit
    Member

    Hello,

    I have updated your theme. When I tried to update via admin panel I got an error that file size is bigger than allowed. That was probably the reason why your attempts failed.

    I have uploaded via c-panel. You need to configure your header.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)