WOODMART Updating Issue 3.2.0

This topic has 11 replies, 3 voices, and was last updated 6 years ago by Artem Temos.

Viewing 12 posts - 1 through 12 (of 12 total)

Author

Posts
November 21, 2018 at 4:53 am #90675

abdullah18
Participant

Please check the screenshort attached file.

An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Attachments:
You must be logged in to view attached files.

November 21, 2018 at 6:57 am #90691

Artem Temos
Keymaster

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

November 21, 2018 at 9:02 am #90713

abdullah18
Participant

i follow the instruction but same problem

November 21, 2018 at 9:23 am #90721

Elise Noromit
Member

Hello,

Please make the full backup of the site and provide your site admin access.

Best Regards

November 21, 2018 at 9:51 am #90725

abdullah18
Participant

please check

November 21, 2018 at 11:10 am #90750

Elise Noromit
Member

Hello,

The theme has been updated

Best Regards

November 21, 2018 at 11:29 am #90752

abdullah18
Participant

great! may i know the reason of this problem?

November 21, 2018 at 12:14 pm #90765

Elise Noromit
Member

Hello,

It was damaged file on the server, now it has been fixed. And your further updates should be smooth.

Best Regards

November 22, 2018 at 7:11 am #90929

abdullah18
Participant

hello,
After update 3.2.0 , Dokan plugin single vendor page product tabe showing “No products were found of this vendor!”. where they have already assign with products.

Attachments:
You must be logged in to view attached files.

November 22, 2018 at 7:34 am #90941

Artem Temos
Keymaster

Hello,

Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

Regards

November 22, 2018 at 9:30 am #90992

abdullah18
Participant

Same problem with twentysixteen WordPress theme but it happen after update WOODMART 3.2.0, because It works before updating.After update i didn’t even change anything on my site.

November 22, 2018 at 10:46 am #91015

Artem Temos
Keymaster

This functionality is not related to our theme and can’t be broken by our theme update. If it doesn’t work with other themes as well then there is some problem with Dokan plugin configuration.
Author

Posts