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Demo Content Will Note Upload – AJAX Error

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  • January 21, 2017 at 12:23 am #9173

    azzalino
    Participant

    Hi,

    I just installed the template and all the plug-ins. I’m trying to import the demo content starting with the required ‘Base’ content, but I’m seeing the following error: “Import AJAX problem. Please, try import data manually.”

    Any suggestions on how to resolve this error?

    Thanks,
    Cory

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    January 21, 2017 at 7:29 am #9175

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    Try to disable all additional plugins, except ones that come with our theme. If it will not help, please provide us your admin access so we could check it.

    Kind Regards
    XTemos Studio

    January 23, 2017 at 6:43 pm #9221

    azzalino
    Participant

    Hi – Unfortunately disabling the extra plug-ins didn’t work and I’m still seeing the AJAX error. Can we switch to an email chat instead of on the forums?

    Thanks,
    Cory

    January 23, 2017 at 7:39 pm #9228

    Artem Temos
    Keymaster

    We provide technical support only via support forum. Please, provide your FTP access also.

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Viewing 4 posts - 1 through 4 (of 4 total)