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Import AJAX problem. Please, try import data manually.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #91906

    biomarket
    Participant

    I get this message after Basic or full import. Thanks, Santiago

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    #91929

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #91983

    biomarket
    Participant

    Thanks, I send you the data.

    #92045

    Artem Temos
    Keymaster

    Strange, but we can’t access your website at all. Could you please check your website status?

    #92058

    biomarket
    Participant

    I checked. There“s no problem accessing the site. Can you try again?

    Thanks

    #92060

    Artem Temos
    Keymaster

    Maybe you have some kind of country restriction on your server. Contact your hosting providers to check this problem. We can’t access it

    #92146

    biomarket
    Participant

    My hosting provider told me there’s no resteiction at all. What I’m not able to do is modify PHP.ini because it’s a shared server.

    #92156

    Artem Temos
    Keymaster

    There is a problem with your hosting server and it doesn’t work properly. We can’t access it . Using VPN it is very slow even if our theme is deactivated. WordPress default import mechanism doesn’t work correctly and it doesn’t import sliders. We see 500 Internal Server Error on AJAX requests. We suggest you to contact your hosting provider or try with some other hosting like BlueHost.

    Regards

Viewing 8 posts - 1 through 8 (of 8 total)