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Page goes blank when editing pages

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • November 27, 2018 at 11:23 am #91986

    definecreative
    Participant

    I set up the Woodmart theme on a test area to build the site before going live. The frontend of the site views correct. But when I edit the page it goes white and you can’t edit anything on the page. I understand what has happened as it allowed me to edit the pages at the beginning when adding themee.

    November 27, 2018 at 12:22 pm #92006

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide your site admin access as well as FTP access we shall check

    Best Regards

    November 27, 2018 at 1:20 pm #92027

    definecreative
    Participant

    Thank you for coming back to me so quick.

    Please see info in private contnent.

    Many Thanks

    November 27, 2018 at 3:31 pm #92049

    Elise Noromit
    Member

    Hello,

    Please check your FTP access please we cannot log in

    Best Regards

    November 27, 2018 at 4:14 pm #92066

    definecreative
    Participant

    The server is definitely unlocked

    many thanks

    November 27, 2018 at 4:21 pm #92070

    Artem Temos
    Keymaster

    Could you please disable all external plugins first?

    Thank you

    November 27, 2018 at 5:10 pm #92076

    definecreative
    Participant

    Everything seems to be work correct.

    Thank you

    November 27, 2018 at 6:03 pm #92089

    Artem Temos
    Keymaster

    You are welcome.

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Viewing 8 posts - 1 through 8 (of 8 total)

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