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Regarding single product detail page

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #92048

    dev
    Participant

    hi,

    We have facing the issue on single product page, additional Description and review tab not showing properly, can you please give me solution for this issue as soon as possible.

    Please check the below link;
    https://prnt.sc/lnnp9p

    We are waiting for your reply,

    Thanks,

    #92065

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check and choose the appropriate styles in WoodMart -> CSS Generator

    If it does not solve the problem, please provide your site admin access.

    Best Regards

    #92176

    dev
    Participant

    Hi,

    Thank you so much for your reply i tried generating css but i am not able to get any solution

    I am providing you the access please kindly have a look and let me know asap.

    Thank You

    #92231

    Hello,

    Please deactivate the third parties plugins not related to the theme and switch to the parent theme.

    Best Regards

    #92344

    dev
    Participant

    Hi,

    did but i think one of the css file must be missing can you able to check that

    thank you

    #92347

    dev
    Participant

    Please can you look that because i think the css or a js file must be missing i deactivated all the plugin and also activate the main theme but didn’t work

    #92362

    Artem Temos
    Keymaster

    We see that you have modified our theme files. You need to reinstall it to restore our original files and make everything work as expected.

    #92380

    dev
    Participant

    ok means i need to deactivate the theme and delete it and after that i need to install the theme freshly ?

    #92396

    Artem Temos
    Keymaster

    Yes, you can do this in that way.

Viewing 9 posts - 1 through 9 (of 9 total)