Category page dosent load because of many redirect

This topic has 12 replies, 2 voices, and was last updated 6 years, 3 months ago by Artem Temos.

Viewing 13 posts - 1 through 13 (of 13 total)

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November 29, 2018 at 9:46 am #92392

Hosein Vahhabi
Participant

I cant understand why this error accord?
I try to make a mega menu with max mega menu and after I deactivate this plugin but the error remain.
you can see the screen shot or visit a my product category url
https://www.avent-store.com/product-category/%D9%85%D8%AD%D8%B5%D9%88%D9%84%D8%A7%D8%AA/%D8%B4%DB%8C%D8%B4%D9%87-%D8%B4%DB%8C%D8%B1/

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November 29, 2018 at 10:03 am #92399

Artem Temos
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

November 29, 2018 at 12:05 pm #92431

Hosein Vahhabi
Participant

Hello again
I deactivate all plugins and test the url but redirect to homepage.
I provide you access to admin please check and if deactivate plugin if you want.

November 29, 2018 at 12:41 pm #92439

Artem Temos
Keymaster

Hi,

Please, disable all external plugins and switch to the parent theme first.

Regards

November 29, 2018 at 12:54 pm #92449

Hosein Vahhabi
Participant

Done.
please check. but reply soon my site is down!

November 29, 2018 at 1:03 pm #92454

Artem Temos
Keymaster

We see that a lot of plugins are still active.

November 29, 2018 at 1:11 pm #92459

Hosein Vahhabi
Participant

ّIf you want I can deactive all with change plugin folder name. but no plugin affected frontend except those you need to install for theme.

November 29, 2018 at 1:15 pm #92462

Artem Temos
Keymaster

Please, deactivate them via Dashboard -> Plugins.

November 29, 2018 at 1:20 pm #92468

Hosein Vahhabi
Participant

I hear from my partner that he changes set all mother category to have one mother category with name of product for creating a mega menu. and after thay understand the missunderstanding rollback the changes. but we fall in this situation.

November 29, 2018 at 1:23 pm #92469

Hosein Vahhabi
Participant

I deactivate some plugin from dashboard and see the problem solved.
are you have an action?

November 29, 2018 at 1:36 pm #92476

Hosein Vahhabi
Participant

I found it’s about yoast beardcrump that last night I changed the setting about it.

November 29, 2018 at 1:44 pm #92481

Hosein Vahhabi
Participant

I found the problem about yoast seo but not about beardcrump I cant find what problem in yoast make this error. now yoast are deactivated and the problem not exist. but I need yoast plugin. can you check?

November 29, 2018 at 3:00 pm #92511

Artem Temos
Keymaster

You need to contact Yoast plugin support for help if you have problems with this plugin.
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