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Category Page shows "Nothing Found" despite having products under the category

Viewing 18 posts - 1 through 18 (of 18 total)
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  • December 4, 2018 at 5:01 pm #93856

    chalidajones
    Participant

    Hi,

    Need you help again. I put some products under the Bed Bugs Killer category. However, when I clicked the Bed Bugs Killer category, it says “Nothing Found”. Please advise how to correct it. Thank you.

    December 4, 2018 at 6:46 pm #93880

    Elise Noromit
    Member

    Hello,

    All your 22 products are there https://gyazo.com/9189b74ee62932289b1c13e902c643ef

    Best Regards

    December 4, 2018 at 11:33 pm #93925

    chalidajones
    Participant

    Hi,

    It still doesn’t work on my end, still showing “Nothing Found”, as attached. Please advise. Thanks.

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    December 5, 2018 at 12:31 am #93927

    chalidajones
    Participant

    Attached please see that it still shows “Nothing Found”

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    December 5, 2018 at 12:33 am #93929

    chalidajones
    Participant

    Still “Nothing Found”

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    December 5, 2018 at 12:36 am #93931

    chalidajones
    Participant

    Sorry, I meant to attach this JPEG to show you that it stills shows “Nothing Found”.

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    December 5, 2018 at 7:23 am #93953

    Elise Noromit
    Member

    Hello,

    Deactivate the cache plugin and check the issue again.

    Best Regards

    December 5, 2018 at 8:06 am #93969

    chalidajones
    Participant

    I deleted the cache plugin, SG Optimizer, but it still shows “Nothing Found”.

    December 5, 2018 at 8:11 am #93970

    chalidajones
    Participant

    Please see attached file, still showing “Nothing Found” after deleting the cache plugin.

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    December 5, 2018 at 9:08 am #93988

    Elise Noromit
    Member

    Hello,

    Please check now and inform.

    Best Regards

    December 5, 2018 at 10:31 am #94011

    chalidajones
    Participant

    Still showing “Nothing Found”. I used both Chrome and Firefox to open it. Results are the same, “Nothing Found”, as attached.

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    December 5, 2018 at 11:07 am #94019

    Elise Noromit
    Member

    Hello,

    Please check the issue on one of the default themes to understand if our theme causes the problem.

    Best Regards

    December 5, 2018 at 11:59 am #94027

    chalidajones
    Participant

    I changed to the marketplace default theme. However, the problem still exists, showing Nothing Found still.

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    December 5, 2018 at 12:23 pm #94038

    Artem Temos
    Keymaster

    We mean to check with default WordPress theme like twentysixteen. You can temporarily switch your themes in Appearance -> Themes.

    December 5, 2018 at 12:29 pm #94042

    chalidajones
    Participant

    Got it. No more issue after changing to the default theme.

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    December 5, 2018 at 12:38 pm #94049

    Artem Temos
    Keymaster

    We switched to our theme now and it seems to work correct https://gyazo.com/844a3c609088689e5926def89ab078e6
    Please, check from your side.

    December 5, 2018 at 12:44 pm #94053

    chalidajones
    Participant

    Weird. I still have the issue on my end. I refreshed the page and tried in both Chrome and Firefox. Please advise.

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    December 5, 2018 at 2:19 pm #94072

    Artem Temos
    Keymaster

    You are checking a wrong link from the blog category, not from the shop https://bedbugscenter.com/product-category/bed-bugs-killer/

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Viewing 18 posts - 1 through 18 (of 18 total)