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Problem in add image with images gallery

Viewing 15 posts - 1 through 15 (of 15 total)
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  • December 13, 2018 at 1:11 pm #95860

    sergiocosta
    Participant

    Hello,

    I’ve encountered a problem with your theme. While I’m trying to add image with image gallery Addon, I simply can not add, for example, 12 images at a time.

    I already tried to choose a default theme and this problem continues. So, I deactivated all plugins without being Visual Composer. I used the default Addon to add images from the library and it works great.

    There may be some kind of conflict. Check out my attachment image to see what happened as well.

    Typically, this problem happens on pages.

    I hope some tip for this problem, if you want I can give the accesses.

    Thanks for help.
    Best Regards.

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    December 13, 2018 at 1:41 pm #95880

    Artem Temos
    Keymaster

    Hello,

    Do you mean that it doesn’t work on other themes not only with WoodMart? In this situation, this problem should be some conflict between your plugins or maybe the code you added or customized.

    Kind Regards

    January 3, 2019 at 5:37 pm #99696

    sergiocosta
    Participant

    I tried turning off the woodmart theme and I chose a default theme and this problem continues. When I disabled all the different plugins without being Visual Composer, it works to add my images to the gallery.

    I will try to find the conflicting plugin and then give you some news.

    Thanks for help.

    January 3, 2019 at 7:03 pm #99707

    sergiocosta
    Participant

    I can not find the problem, sometimes I can add a lot of images using shortcode and sometimes this does not happen.

    I’ve already tried disabling plugins by switching to the default theme.

    This works only with the visual compositor enabled, so your image gallery / carousel shortcode works very well, but when I have all the plug-ins turned off, there are conflicts.

    Still i can’t find which the plugin creates this problem. i have just a a third-party plugin.

    Can you help me to fix this problem?

    Thanks for help.

    January 3, 2019 at 7:26 pm #99709

    sergiocosta
    Participant

    I have been investigating there is a set of wordPress plugins that creates this type of conflict, when they are disabled it already works the shortcode VC. :/

    January 4, 2019 at 6:59 am #99763

    Artem Temos
    Keymaster

    It may be a problem with not enough memory on your server. Try to contact your hosting provider and ask to increase PHP memory limit parameter twice.

    January 4, 2019 at 9:46 am #99811

    sergiocosta
    Participant

    In this moment i have 512MB. Is it necessary more?

    I saw on CPANEL that CPU USAGE has 99%.

    I need to send a ticket to the host provide.

    January 4, 2019 at 10:23 am #99817

    Artem Temos
    Keymaster

    It should be enough. Sorry, but we don’t know what can be a reason for this problem if it is not caused by our theme.

    January 4, 2019 at 1:32 pm #99877

    sergiocosta
    Participant

    ok.

    I can upload up to 7 images at most. :/

    Can you check out?

    I enabled error logs and I saw some erros too.

    For example this error:

    [31-Dec-2018 09:43:02 UTC] PHP Notice: Undefined variable: custom_sizes in /home/normilpt/public_html/wp-content/themes/woodmart/vc_templates/vc_images_carousel.php on line 99

    I have a lot of errors on “vc_images_carousel.php” file

    January 4, 2019 at 3:06 pm #99907

    Artem Temos
    Keymaster

    This notice doesn’t influence it. Anyway, if it doesn’t work with other themes, it can’t be caused by WoodMart.

    January 4, 2019 at 7:41 pm #99964

    sergiocosta
    Participant

    I tried to test the website in localhost. Now it’s possible to add more that 7 images.

    Can be some problem with host provider? Do have any idea?

    You are right.. Woodmart is working perfect.

    Thanks for help.

    January 4, 2019 at 8:01 pm #99968

    sergiocosta
    Participant

    I check my console and i found this error:

    “admin-ajax.php:1 Failed to load resource: the server responded with a status of 404 ()”

    Problems on server?

    January 4, 2019 at 9:16 pm #99977

    Artem Temos
    Keymaster

    Yes, if it doesn’t work only on this particular hosting server then the problem may be related to it.

    February 12, 2019 at 5:16 pm #107131

    sergiocosta
    Participant

    Hello Artem,

    The problem continues related with
    “admin-ajax.php:1 Failed to load resource: the server responded with a status of 404 ()”

    We’ve tried to find a solution to fix it. We try to explain this situation on the host, they advice us to upgrade our requirements server.

    Is this a good solution?

    Thanks for help.
    Best Regards.

    February 12, 2019 at 6:33 pm #107145

    Artem Temos
    Keymaster

    Hello,

    We can’t advise you in this situation since it is a server related problem and they should know it better than us.

    Regards

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