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Shopping Cart is not visible in Homepage

Viewing 11 posts - 1 through 11 (of 11 total)
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  • December 25, 2018 at 5:01 pm #98364

    kanary
    Participant

    3 products are in the shopping cart but nothing is visible when I click on the shopping cart icon on the top right.

    This is happening only in Home page, while it’s working fine in all other pages

    I have noticed that this only occurs when user/customer is logged in to our store. (also, if customer/user is logged in than cart only work on collection page and product detail page)

    In console i have found that there is error “cant update cart widget” in theme functions.min.js file

    Attachments:
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    December 25, 2018 at 5:53 pm #98374

    kanary
    Participant

    Hi,

    I’ve deactivated everything, and still the shopping cart on the top right don’t work if only in the homepage

    I’m not a developer and can’t provide the custom CSS. Please check my website now and advise

    kanarygifts.com

    Regards,

    December 25, 2018 at 6:20 pm #98378

    Elise Noromit
    Member

    Hello,

    Sorry, please provide your site admin access for checking

    Best Regards

    December 25, 2018 at 6:39 pm #98381

    kanary
    Participant

    Here you are:

    December 25, 2018 at 6:49 pm #98385

    Elise Noromit
    Member

    Hello,

    I am checking the site and I add the product I see in the sidebar and in the shopping cart page.

    http://prntscr.com/lzfoyd

    http://prntscr.com/lzfp4e

    Please specify which browser do you use?

    Best Regards

    December 25, 2018 at 6:53 pm #98388

    kanary
    Participant

    It’s Chrome.

    When you click the first time, you can see it.
    Please click away, then click again on the top shopping cart. It will not appear.

    December 25, 2018 at 7:31 pm #98392

    kanary
    Participant

    Any progress dear?
    I have deactivated all plugins and the website is missing a lot.

    So please try to answer me asap.

    December 25, 2018 at 9:15 pm #98405

    Elise Noromit
    Member

    Hello,

    We need more time for detecting the problem.

    Please activate the plugins for now and confirm the permit to deactivate theme for 15-20 minutes once more.

    Please provide your FTP access to the private area as well.

    Best Regards

    December 26, 2018 at 7:20 am #98433

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins and check the issue on Storefront theme (free Woocommerce theme)

    Best Regards

    December 26, 2018 at 6:11 pm #98521

    kanary
    Participant

    Dear Elise,

    I’ve done everything you want, I have deactivated the components. I have given you access to my wordpress, I have given you the error codes.

    So, please don’t ask me to work anymore, it’s your job to fix your theme and its errors. So, please do your part and inspect the error without affecting my website theme

    Regards,

    December 27, 2018 at 7:43 am #98575

    Elise Noromit
    Member

    Hello,

    You have modified the files of the theme. You need to remove the code which you have added or reinstall the theme to fix this.

    Best Regards

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Viewing 11 posts - 1 through 11 (of 11 total)