Category page that is broken design
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Hello,
I have some categories Which are displayed correctly, except one category page that is broken design.
The design of the page has been broken.
this is fine:
https://www.bestdeals5.com/product-category/all/hats/
and this design of the page has been broken:
https://www.bestdeals5.com/product-category/all/shirts/
please see the attached screenshots
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Hello,
Please deactivate all the plugins not related to the theme and provide valid admin access.
Best Regards
Hello,
I didn’t install any other plugins.
Please see the admin access in Private Content
Thanks a lot!
Hello,
Please deactivate the plugins https://gyazo.com/d18e43e2709b35a56567a9d79d69f017
Best Regards
Hello,
I deactivated them.
Thanks
Hello,
Please provide the FTP access.
Best Regards
Hello,
Please see the admin access in Private Content
Thanks a lot!
Hello,
I need FTP not admin access. You have provided admin access above but we need FTP
Best Regards
Hello,
Actually, I see that there is a problem with 2 pages:
https://www.bestdeals5.com/product-category/all/shirts/
https://www.bestdeals5.com/product-category/all/pants/
Please see the FTP access in Private Content
Thanks a lot!
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Hello,
The reason is that there are unclosed tags on products in this category https://prnt.sc/m09awr and https://prnt.sc/m09bkv check and correct. You can activate your plugins now.
Best Regards
Hello,
I remove all div tags from the text.
it still not helps.
Thanks
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Hello,
Check each product and remove tags.
Best Regards
Hello,
OK,
What about this
https://www.bestdeals5.com/product-category/all/pants/
this is another with color changed and HTML broken
Hello,
Check all your products and delete HTML tags.
I have set this type of design in the Theme Settings > Shop > Product Style http://prntscr.com/m0c9f3 this style does not show the product summary and now your category page looks like this https://gyazo.com/a44d56ec618eb1188858217cde25a9e8
In any case, you need to remove unclosed tags as they will cause other problems.
Best Regards
Hello,
thanks a lot for your help.
I would delete all tags tomorrow.
Good night!
You are welcome! If you have any questions please feel free to contact us.
Good night!
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