Reply To: Revolution Slider demos not found, Template Library not upload

Hy,

yes we knew the rules you just remember in your answer:

You can activate your licence key twice: once on dev domain and one on production. So you can work on your new domain and activate your theme.

for this reason, given the impossibility of correctly installing your Theme on a second level domain, as explained above, according to what is indicated in your Theme in the “Theme License” section, and as already indicated above:
Note: you are allowed to use our theme only on one domain if you have purchased a regular license.
But we give you an ability to activate our theme to turn on auto updates on two domains: for the development website and for your production (live) website.
If you need to check all your active domains or you want to remove some of them you should visit our website and check the activation list in your account.

we asked and we take the opportunity to ask again:

why in the Dashboard of our Customer Account, we do not find the Activation List, so as to be able to cancel the first useless activation?
Where do we find it on the My Account page?

It seems clear to us that not being able to use that second level domain (stufecaldaiepellet.altervista.org) to develop the site also the activation of that Purchase Key is useless.
Is it a problem for you to deactivate it?
Can you explain us how to do it?

If you give us the ok, let’s eliminate that installation altogether (it won’t work), we can also give you the passwords to use that domain or what you think is necessary to ensure that we are not using your theme on that domain.

After all, we are your customers from only a few days, and we would like to stay there for more time by purchasing other services, we would just ask to be put in the best conditions now to work on this project.

We trust in your solution.
Thank you.

Attachments:

You must be logged in to view attached files.