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August 10, 2019 at 8:12 pm
#137398
Elise Noromit
Member
Hello,
Please deactivate all the plugins not related to the theme and update the theme to 4.0.2, please take into consideration these tips https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/
if the problem remains, leave the plugins not activated for us to check and provide your site admin access to the private area.
Best Regards