Reply To: Problem with counting SKU in the catalog

I am being told by my developed that its a theme issue and that since I bought the theme for her to install I should ask you to fix it. She may be making an excuse, I accept the possibility, but still it seems unrealistic to ask her to clone the entire site and try it again. I also dont have so much space in my hosting. Can you at least assist/advise me what could be the other causes of this situation.