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February 15, 2020 at 1:23 pm
#173663
Aizaz Imtiaz Awan
Keymaster
Hello,
1) Please deactivate all the third party plugins, activate parent theme, deactivate cache plugin, clear browser cache and check back.
2) Yes, you can translate the theme files using loco translate.
As I mentioned in my previous reply To translate the strings you need to use Loco Translate. And select the correct path where you actually want to translate strings.
OR
You can watch our detailed videos on how to translate string using loco translate: https://www.youtube.com/watch?v=D3NsDdMzsls
Best Regards.