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May 11, 2020 at 12:30 pm
#194091
Aizaz Imtiaz Awan
Keymaster
Hello,
Please deactivate all the third party plugins, activate parent theme. Then clear cache and check back.
If the problem continues then leave all the third party plugins deactivated and provide admin panel login details of the website with the permission to debug and on site customization as well, to check it myself and help you out accordingly.
Best Regards.