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#206048

Hello,

Here is how it works on my side: https://gyazo.com/7235dacc8a9d207c94df2b9cec3fb6de

You see your category page has been modified.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

Best Regards