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#206854

Hello,

You can request the refund here: https://themeforest.net/refund_requests/new

When you purchase another theme you will face the same problems because these issues are:

1. The matter of WPML and WooCommerce functionality. You can see that the same issue occurred here: https://wpml.org/forums/topic/reviews-can-i-show-all-language-reviews/ As you can see this guy uses another theme, not Woodmart and still has the same problem. This problem is solved either by “Show reviews in all languages” clicked by a user or by means of the free additional plugin: https://wordpress.org/plugins/multilingual-comments/

2. You need to crop your images or upload images of the same size and proportion.

3. I have checked the shop page in both languages. I see the attributes and attribute items, I have added the product successfully in both languages. https://prnt.sc/t7e0wz It seems this problem has been solved, hasn’t it?

You can request the refund, ThemeForest would consider. Alternatively, we suggest you think over and solve the WooCommerce/WPML issue as WPML support suggests. It would save your time. Please note we shall always do our best to help you.

Best Regards.